Jon Husband has been studying the sociology of human social systems and the structures and dynamics of the organizations in which they work and play for the last 40 years. He has coined and defined the term and concept of wirearchy, which is a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology. On Leading, Managing and Co-creating in the Connected Workplace Jon Husband writes that:
- Customers, employees and other stakeholders are all interconnected, and have access to most, if not all the information that everyone else has
- The organization chart usually reflects power and politics in the organization … more often than not, customers and employees find work-arounds to create the experiences that delight
- People interconnected by the Internet and software have ways of speaking to each other—and so they do that – all day long.
- Champion-and-Channel replaces Command-and-Control
- Conversations are where information is shared, knowledge is created and are the basis for getting the right things done
- Trust, transparency and telling the truth are the glue that holds it all together
- The Workplace of the Future will be more diverse—in terms of demographics, values, gender, race and language
- New, integrated and sophisticated technologies are being developed and implemented—and the knowledge workers of tomorrow will be more interconnected than ever
- We’re all in this together
- There’s no going back to “Normal”—Permanent Whitewater is the New Normal
Connecting to your self is the only way to go!