The toxic handler

Peter J. Frost and Sandra Robinson presents their research on The Toxic Handler: Organizational Hero—and Casualty in the July–August 1999 issue of the Harvard Business Review. They write that: “Toxic handlers voluntarily shoulder the sadness and the anger that are endemic to organizational life.” Toxic handlers alleviate organizational pain in five ways: “They listen empathetically.“ […]

Integral Management

Integral Management is a management model which addresses the question: “What does it take to have everyone in a company wholeheartedly join forces and take on challenges that, to most companies, would seem quite impossible?” The model has grown organically for more than 25 years. It’s based on a learning dialog involving tens of thousands […]

Directed Opportunism

Moltke (1800–1891) developed auftragstaktik, which slipped into English as mission command, and is called directed opportunism by Stephen Bungay.1 The principles are: Decide what really matters Get the message across Give people space and support Notes: 1 Stephen Bungay, Moltke – Master of Modern Management, The European Financial Review, April-May 2011. Related posts: Book Review: […]

Taylorism in Druckerian clothes

Gianpiero Petriglieri argues that Technology Is Not Threatening Our Humanity — We Are in the 30 October 2015 issue of the Harvard Business Review. Petriglieri writes that while “technology often augments leaders’ power … it is humanity that keeps power in check“, and that “we would do well to revisit a fierce debate that shaped […]

Book Review: Team of Teams

Teams of Teams: New Rules of Engagement for a Complex World by Stanley McChrystal, with Tantum Collins, David Silverman, and Chris Fussell, is a book about the restructuring of the Joint Special Operations Task Force from the ground up. The book is built upon the authors ”personal experiences”, together with their ”reviews” of ”published studies” […]

Dee Hock on control

Life is not about control. It’s not about getting. It’s not about having. It’s not about knowing. It’s not even about being. Life is eternal, perpetual becoming, or it is nothing. Becoming is not a thing to be known, commanded, or controlled. It is a magnificent, mysterious odyssey to be experienced.1 … I have long […]

A wide-ranging hangout with Simon Robinson

Simon Robinson, co-author of Holonomics: Business Where People and Planet Matter, shares in this wide-ranging hangout his view on holonomics, wholeness, leadership, change, human values, and the dynamics of seeing deeply. Simon says that there’s lot of talk about collaboration, co-creation, sustainability, and sharing, but that these are just words if there’s no authenticity and […]

What if control is inappropriate?

My conclusion after having read Brian Robertson’s new book on Holacracy and Gerard Endenburg’s first book on Sociocracy is that neither Holacracy nor Sociocracy replace Command & Control (C&C). Both use C&C within limits. This triggered feedback from Holacracy people that the Lead Link Role doesn’t manage day-to-day work and doesn’t manage others, but that […]