I have had two fantastic days with Fran O’Hara in her Graphic & Visual Facilitation Training at Wallace Space in London. Visual recording is a very effective way of capturing the essence and key messages of a meeting. It became very clear during the training that Fran has many, many years of experience. She has an excellent ability to meet the needs of the course participants. I left the training with new basic skills and a strong motivation to continue practicing. What took me with surprise is how physical the visual recording is. I really enjoyed the contact with the paper and the experimentation with different techniques. The training was a great, positive experience. Thanks!