Zappos and Holacracy

“It’s kind of deliciously ironic that self-management is being decreed from above.”
— Jeffrey Pfeffer1

“Holacracy, itself, is too complex, dogmatic, and rigid.”
— Bud Caddell2

I’ve previously written about it here. There is always a cost in trying to script people’s behavior. They might decide to withdraw their engagement. I think this is what’s happening at Zappos right now. And I’d suspect there’re people staying at Zappos who’ll just play the game, but withdraw their hearts. Time will tell.

Notes
1 Richard Feloni, Inside Zappos CEO Tony Hsieh’s radical management experiment that prompted 14% of employees to quit, Business Insider UK, 2015-05-16.
2 Bud Caddell, Why Self-Organizing is So Hard, 2015-03-27.

Related posts:
The big misconception in sociocracy
Holacracy vs. Sociocracy
Book Review: Sociocracy
Book Review: Holacracy
Language of rules & policies vs. agreements
Self-organization is the real operating system
Emergence is simply what life does
Empowerment is a red herring
Pre-conditions for self-organization
What if the organization is a living system?
Facilitating an Open Space
How to enable and sustain self-organization
TEDxTalk on Open Space Technology

Published by Jan Höglund

Jan Höglund has over 35 years of experience in different roles as software developer, project manager, line manager, consultant, and researcher. This is his personal blog where he shares his reading, book reviews, and learning.

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