The limits of automation

Here is an article on Robots Will Replace Doctors, Lawyers, and Other Professionals by Richard Susskind and Daniel Susskind in Harward Business Review, October 11, 2016.

They ”expect that within decades the traditional professions will be dismantled, leaving most, but not all, professionals to be replaced by less-expert people, new types of experts, and high-performing systems.”

They write it’s an empirical position to claim ”that computers are incapable of exercising judgment or being creative or empathetic, and that these capabilities are indispensable in the delivery of professional service.”

Well, maybe not?

Roger Penrose argues strongly in his book Shadows of the Mind that mind cannot be described in any kind of computational or algorithmic terms. If Penrose is right, then matters which requires understanding and other qualities, such as moral judgments, lie — in principle — beyond the capabilities of automation.


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