Needed changes in the management ecosystem

Steve Denning summarizes in Don’t Diss the Paradigm Shift In Management: It’s Happening! the changes needed in the management ecosystem:

1. The goal of the organization is to add value to the customers.
2. The role of managers is to nurture self-organizing teams.
3. The way work is coordinated is through dynamic linking.
4. The values of the firm are transparency, continuous improvement, and sustainability.
5. The communication changes from vertical commands to horizontal conversations.

Steve says that “The shift entails a different way of treating people: a shift from a world in which people are manipulated as things (resources, eyeballs, demand) to a world in which people are interacted with as human beings“, and explains that “What will drive the change towards the new paradigm is the exponential growth in profitability“.