The environment within which people work is key to the organization’s success. Life-nurturing conditions contribute to high creativity and productivity, while life-depleting conditions contribute to apathy and low productivity.
| Life-nurturing behaviors 1 | Life-depleting behaviors 2 |
| Listening | Controlling |
| Understanding | Punishing |
| Trusting | Regulating |
| Sharing | Telling |
| Clarifying | Shaming |
| Judging | |
| Rationalizing |
Notes:
1 These are some of the behaviors listed in Birgitt Williams, The Genuine Contact Way: Nourishing a Culture of Leadership, (DALAR, 2014), p. 221.
2 Ibid..
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